How much should I pay a contractor in Arizona upfront?

For drywall, stucco, and painting work, a deposit of around 50% is standard. This covers materials, supplies, and the cost of scheduling crews for your project. The contractor needs to purchase and stage everything before work begins, and a deposit ensures both parties are committed. The key is documentation. Your deposit should be recorded in a written contract that includes the scope of work, timeline, and payment terms. The remaining balance is typically due after a final walk-through, once you've confirmed the work meets your expectations. If a contractor wants the full amount upfront or won't put anything in writing, that's a problem.

Can I hire an unlicensed contractor for small jobs?

Arizona requires ROC licensing for any residential contracting work over $1,000, including labor and materials combined. Below that threshold, licensing isn't legally required, but you lose access to the ROC complaint process and recovery fund if something goes wrong. Even for smaller jobs, hiring a licensed contractor means they've met bonding, insurance, and competency requirements. If you're paying close to $1,000 anyway, it's worth going with someone who's properly licensed.

What happens if an unlicensed or uninsured contractor is injured on my property?

If a contractor without workers' compensation insurance is injured while working on your home, you could be held liable for their medical expenses and lost wages. Your homeowner's insurance may cover some claims, but many policies exclude or limit coverage for contractor-related injuries, especially if the work wasn't permitted or the contractor was unlicensed. Without workers' comp, the injured party's only option may be to sue you directly. This is one of the strongest reasons to verify both licensing and insurance before any work begins.

How do I file a complaint against a contractor in Arizona?

If your contractor is ROC-licensed, you can file a complaint through the Arizona Registrar of Contractors at roc.az.gov. The ROC investigates disputes involving licensed contractors and can order corrective action, suspend licenses, or facilitate recovery through the residential contractors' recovery fund. If your contractor was unlicensed, your recourse is limited to civil court, which is more time-consuming and expensive. This is one of the strongest arguments for verifying licensing before work begins.

Does my contractor need EPA Lead-Safe Certification?

For homes built before 1978, if the work disturbs more than 6 square feet of painted interior surface (or 20 square feet of exterior surface), federal law requires the contractor to be an EPA Lead-Safe Certified firm and to use trained, certified renovators. This applies to most drywall, painting, and renovation work in older homes. Ask to see their certification before work begins. If they don't know what you're talking about or brush off the question, they either haven't done much work on older homes or they're not following the law.

What should a contractor's written estimate include?

A proper estimate should clearly describe what's included: the work being performed, materials being used, prep and cleanup, timeline, payment terms, and any exclusions. It doesn't have to be a line-by-line itemization, but you should understand exactly what you're paying for and what's not covered. Vague estimates make it impossible to compare bids or hold the contractor accountable if the scope changes mid-project. If an estimate is just a single number with no detail, ask for clarification before signing anything.

How do I verify an Arizona contractor's license?

You can verify any Arizona contractor's license through the Registrar of Contractors at roc.az.gov. Enter the contractor's name or ROC number to see their license status, complaint history, bond information, and insurance verification. The database is public and free to use. This step takes less than two minutes and can save you thousands of dollars. For example, you can verify Todd Whittaker Drywall's license (ROC271236) directly through the ROC database. Any legitimate contractor will encourage you to do this.

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Todd Whittaker

Todd Whittaker Drywall Inc. • Phoenix, Arizona

About Todd Whittaker

Todd Whittaker has spent 44+ years in the drywall and home improvement trades. He started texture-spraying in 1982, became a drywall finisher in 1984, and founded Todd Whittaker Drywall Inc. in Phoenix in 1996. Today, TWD has completed over 46,000+ projects across the Valley, earning a reputation for quality craftsmanship and standing behind their work.

Todd holds a General Dual KB-2 Residential and Small Commercial license, which expanded TWD from its drywall roots into a full-service remodeling and home improvement company. He's a Universal Design Certified Professional (UDCP) through NARI, bringing specialized expertise in aging-in-place modifications and accessible home design.

When he's not on the job, Todd enjoys golfing and hunting. He takes pride in mentoring his team and passing along the knowledge he's gained over four decades in the trade.

Company History

Todd Whittaker Drywall Inc. has served Phoenix-area homeowners, builders, and community HOAs since 1996. What started as a specialty drywall company has grown into a full-service remodeler offering kitchen and bathroom renovations, media walls and niches, aging-in-place modifications, water damage detection, and exterior stucco services.

TWD operates from a design showroom at 2400 W. Union Hills Dr., Suite 110, in Phoenix, where homeowners can work directly with the company's on-staff design team.

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